Estate Agents

How We Work With Estate Agents

Attract new business and avoid property-chain problems with HBB Solutions’ chain-repair and part-exchange (PX) schemes. If your customer’s chain breaks, our chain-repair service can keep things moving and prevent a lost sale. Both you and your customer can avoid the hassle and expense of house-chain problems, meaning a faster sales process, no lost commission and exceptional customer service.

If your customer is buying a new-build property, including retirement homes and park homes, PX allows them to progress with their new purchase without having to wait for their current property to sell. Providing a part-exchange service allows you, the estate agent, to attract more customers and keep sales moving when a homeowner is struggling to sell their existing property. Offering PX will also help you to win instructions from new-home developers — a competitive and lucrative area of the market.

CLICK HERE TO REQUEST AN OFFER

Win New Instructions from Developers

Partnering with us to offer Part Exchange services will give your agency a competitive USP when talking to house builders and developers about selling their new stock. We can work with you to help you position our part exchange service to the developer and win their instruction.

There are lots of positive reasons why working with an outsourced specialist like HBB Solutions is good for their developer, their customer and you the agent. Get in touch today to find out more.

Speed Up the Sales Process

The average time to sell a house in the UK is more than four months. Part exchange can help you to speed up the sales process for your customer — they won’t lose their dream home because of property-chain problems or failed sales, and you can close the deal faster.

Our chain-repair service shortens the average property-chain length by removing non-essential third parties from the sales process, saving you time and mitigating the risk of broken chains, which can lead to delays, failed sales and added expenses. If your vendor’s chain breaks, HBB Solutions can step in quickly and buy any problem property in the chain so you won’t lose the sale and have to start again. If a chain breaks, the seller incurs an average of £2,700 in irrecoverable costs — solicitor’s fees, survey costs etc.

Take The First Step

Secure a Guaranteed Sale for Your Customers

Our part-exchange and chain-repair services give you and your customer the peace of mind of a guaranteed sale — there is zero risk for either of you. Avoid a break in the property chain by helping your customer to sell their existing home and purchase a new one in a single transaction. We also offer a guaranteed-purchase service that allows your clients to sell their properties with confidence, certainty and speed. We will give you a period of exclusivity to sell any property we buy from your introduction, this means two opportunities to earn from one sale! — an introduction fee for using HBB Solution’s chain repair service and a sale fee for selling the property we have purchased.

Win Instructions from New-Home Developers

Marketing new-build developments is extremely lucrative for estate agencies, but winning instructions with developers is highly competitive. By developing strong relationships with local developers, your agency’s land and the new-homes department will be in a prime position to list their new builds when they come to market. Partnering with a specialist part-exchange company that can help you promote the developer’s new properties will make your business an attractive prospect and give you a competitive advantage over agencies that do not provide this service.

Benefits for Your Customer

Contact us to find out more about the different services we offer — guaranteed purchase, part exchange and chain repair. We can help you to deliver an exceptional customer experience including:

A guaranteed sale.
No property-chain problems.
Zero risk of a failed sale (and associated costs).
A faster sales process.
Sell and buy in one hassle-free transaction (PX/chain repair).
Release funds to purchase a dream home.

HBB Solutions came through for us in quick-fire timescales

After seeing a previous sale fall-through we were concerned things might collapse. But HBB Solutions came through for us in quick-fire timescales. Completing the sale in time for our financial year end was very important to us, and the HBB Solutions team were focused, professional and proactive in everything they did. They even helped our client by allowing them to stay in their existing property for an additional week so that the move into their new house would be as stress-free as possible.

Natalie HaighSenior Sales Manager, Crest Nicholson

Deliver to tight deadlines…

Proactive, deal makers, responsive, deliver to tight deadlines, react with a sense of urgency, and make sensible offers.

Mark PlattDivisional Managing Director, The New Homes Group

Friendly, fast and efficient service…

From the very beginning their service was exemplary. The tight timescales that were set were met despite several difficulties and potential delays which were overcome between us. I have genuinely been delighted with the outstanding service that I have received and look forward to continuing to work with the staff at HBB going forward.

Rhiannon JonesRegional Sales & Marketing Manager, Kier Living

Fast, fully funded, financially workable offers…

HBB give us a friendly team providing fast, fully funded, financially workable offers; more importantly, HBB give our RHS Assured customers the freedom to move quickly with total peace of mind.

Laura FisherSales Manager, Retirement Home Search

A valued partner…

Fair, realistic, look for solutions, build trust and positive relationships, and are a long standing and valued partner

Neil KnightBusiness Development Director, Spicerhaart

A pleasure to work with…

We have worked with HBB as a partner for some time now and they are a totally professional and reliable organisation. They understand the needs of both our customers and teams and are a pleasure to work with.

Julie WardSales & Marketing Director at McCarthy & Stone

A really important part of our network

The feedback and testimonials that we’ve had from our network members has been tremendous, they are a really strong partner and really important part of our network service now so I would definitely recommend them.

Richard TuckerMD RAN network

They always come true to their word

They always come true to their word, so from their customers point of view, actually they feel very safe and secure in the knowledge that they will still get that completion and get that client moved in.

Zoe SturgessTNHG

Six-Hour Turnaround

We had a pregnant vendor and HBB managed to step in at the last minute as she’d lost her buyer. It has obviously been a very stressful situation for her and she managed to meet her completion deadlines and HBB bought that property within six hours.

Charlotte SadlerSales Manager, The New Homes Group

Highly recommended!

An excellent company who go out of their way to do the right thing. They really seem to understand the needs of an estate agent, the house seller and of course the buyer. Highly recommended!

Simon BradburyManaging Director at Thomas Morris

Always supply offers based on the promised percentage!

I’ve been working with HBB for almost a year now and I am very happy with the service they provide. Rebecca is always there on the other end of the phone or email to listen to my needs, and to work with me to make my Duchy Homes Part Exchange deals work.

HBB always supply me with offers based on the promised percentage and if deals don’t work it’s not down to them. In these troubled times it’s great to have HBB there to support and aide us to keep our business flowing.

Gary RobertsGroup Part Exchange Manager, Duchy Homes

Can’t thank you enough!

Can’t thank you enough – especially for 14 Chantry, the MD for South West was most appreciative!! Not many left to go, and looking on track. Many thanks to you and all the team. Thank you!!

Liza WebbGroup Sales Development Director, Churchill Retirement Living

Thank you!!

Just wanted to say thank you so much for your help this week – I know it’s been tough and we have been pushing more than normal but we got there in the end! Your help doesn’t go un-noticed, so thank you again!!

Reanne NewportMcCarthy Stone

Very straightforward with little form filling

When we have had the opportunity, the process has been very straightforward with very little form filling and research. The offer from HBB has been prompt. We will continue to support this scheme.

Richard FowlerRichard James Estate Agents

Benefits for Your Business

Avoid lost sales (and commissions) caused by property-chain problems.
Increase your value as an estate agent.
A faster sales process.
Attract new customers who need to sell before they buy.
Boost your business’ reputation, improve your proposition and win more instructions by offering your clients an upfront “plan B” — if the chain collapses, they can opt for a guaranteed sale from a professional property buyer.
We will guide your customer through the process — there’s no time or hassle for you.

Speak to one of our property experts about your specific requirements, or read through our FAQs here.

How Part Exchange and Chain Repair Work

Chain Repair — If you spot the risk of a chain break, HBB Solutions can step in quickly and buy any property in the chain via our chain-repair service. We will make an offer within 24 to 48 hours and buy within seven days. The offer will be below market value, but there is always the option to try and share this discount along the chain. Both you and your customer avoid the stress, hassle and cost of a failed sale.

Part-Exchange — When you partner with HBB Solutions, we will work with you and the developer. Any properties we buy via the developer will be listed with your agency for resale giving you the opportunity to earn a fee from both the new-build sale and the resale of the customer’s current property (purchased by us).

Why Partner with Us?

HBB Solutions is a team of property experts with years of experience offering specialist part-exchange and chain-repair services.

Don’t let property-chain problems result in a lost sale and all the stress, hassle and expense that goes with it. Take the first step to faster and more profitable business by requesting a free consultation with HBB Solutions’ chain-repair specialists today. We will help you overcome problems and get the deal done.